Tuesday, October 18, 2011
Blackberry awarded $100 free apps to its patience users
Blackberry played a strategic game to award $100 free apps to its patience users. It has also offered a free technical support to it's customers for one month. To avoid extra loss from impatient users Blackberry has taken the loss to itself. Estimates of market earlier said that Blackberry has already lost $100 millions. Adding to that "$100 million loss + Blackberry awarded $100 free apps to its patience users + one month free technical support". See the effect of neglecting it's customers and not testing application perfectly.
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